Careers - funtechtyco.com

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Software Engineer

We are looking for a passionate Software Engineer to design, develop and install software solutions.
Software Engineer responsibilities include gathering user requirements, defining system functionality, and writing code in various languages, like Java, Ruby on Rails, or .NET programming languages (e.g., C++ or JScript.NET.)

Our ideal candidates are familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment.
Ultimately, the role of the Software Engineer is to build high-quality, innovative and fully performing software that complies with coding standards and technical design.

Responsibilities:

Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions
Write well-designed, testable code
Produce specifications and determine operational feasibility
Integrate software components into a fully functional software system
Develop software verification plans and quality assurance procedures
Document and maintain software functionality
Troubleshoot, debug and upgrade existing systems
Deploy programs and evaluate user feedback
Comply with project plans and industry standards
Ensure software is updated with latest features

Requirements and skills:

Proven work experience as a Software Engineer or Software Developer
Experience designing interactive applications
Ability to develop software in Java, Ruby on Rails, C++ or other programming languages
Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
Experience with test-driven development
Proficiency in software engineering tools
Ability to document requirements and specifications
BSc degree in Computer Science, Engineering or relevant field

System Administrator

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware, and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Responsibilities:

Install and configure software and hardware
Manage network servers and technology tools
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Ensure security through access controls, backups, and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals, and IT policies

Requirements and skills:

Proven experience as a System Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
Ability to create scripts in Python, Perl, or other language
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Excellent communication skills
BSc/Ba in Information Technology, Computer Science, or a related discipline; professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus

Technical Support Engineer

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and can explain technical details simply, we’d like to meet you.

Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Responsibilities:

Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g., software developers)
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Ensure all issues are properly logged
Prioritize and manage several open issues at one time
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients

Requirements and skills:

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science, or relevant field
Additional certification in Microsoft, Linux, Cisco, or similar technologies is a plus.

Haven’t Found the Position You’re Interested In?

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Let’s Start Improving Your Business Today

At Funtechtyco, we help businesses thrive by building their digital future. Tell us about your business, and we’ll suggest the most practical and cost-effective digital solution.

Contact Us

Let’s Start Improving Your Business Today

At Funtechtyco, we help businesses thrive by building their digital future. Tell us about your business, and we’ll suggest the most practical and cost-effective digital solution.

Join Global Software Development Innovators

Join Us

Open Positions

Software Engineer

Responsibilities:

Requirements and skills:

System Administrator

Responsibilities:

Requirements and skills:

Technical Support Engineer

Responsibilities:

Requirements and skills:

Haven’t Found the Position You’re Interested In?

Contact Us

Let’s Start Improving Your Business Today

Contact Us

Let’s Start Improving Your Business Today

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